Frequently Asked Questions
Everything you need to know about our ethereal collections and magical wares.
What is the typical shipping time for enchanted apparel?
Orders are processed within 3-5 business days. Once shipped, domestic orders typically arrive within 5-7 business days, while international magic can take 2-4 weeks depending on customs.
How do I ensure I select the correct size for my garments?
Each product page includes a detailed size chart. Since our silhouettes range from ethereal flowing gowns to structured corsetry, we recommend measuring yourself and comparing it to the specific item's guide.
What is your return policy for delicate fashion items?
We accept returns on unworn, unwashed items with original tags attached within 30 days of delivery. Please note that certain limited-edition artisanal pieces and jewelry may be final sale.
Are your materials sustainably sourced?
We strive to use high-quality, ethically sourced fabrics such as organic cotton, linen, and silk. We prioritize working with artisans who respect both the environment and traditional craftsmanship.
Do you offer international shipping?
Yes, we ship our faerie-inspired collections worldwide. Shipping costs and delivery estimates are calculated at checkout based on your specific realm and location.
Can I track my order once it has been dispatched?
Absolutely. Once your order leaves our workshop, you will receive an email with a tracking number so you can follow its journey to your doorstep.